Everyone loves a deadline, right? Certification cycles comprise the time-based, date-based, and deadline-based dimensions of your program rules. Think of it as “what needs to be done by when.” Dates, cycles, and deadlines are some of certification management's...
In our experience working with certification programs, we have found that organizations primarily focus on creating a valid, reliable, and defensible assessment. The candidate journey, AKA the customer experience, can often be an afterthought. And yet, how an...
You’ve designed your assessment. You’ve partnered with a test vendor. As you prepare to launch your high-stakes certification exam, one big question remains: Does your certification software integrate with that test vendor? In other words, after you have determined...
In a perfect world, managing certification exam retake rules would be unnecessary: All of your candidates would pass their certification assessments with flying colors. In reality, "pobody’s nerfect!" Poor performance on one high-stakes exam shouldn’t mean that...
In certification management, one thing is almost always certain: There are multiple steps involved. Some of these steps are taken by applicants, some by staff or non-staff third parties, and some are taken by the system itself. “Certification management workflows” is...
Are you in constant communication with your certification community? It is a full-time job! Automating communications for professional certification programs can provide a solution that streamlines your notification process, but of course, those automations must still...
All certification management tools must be tailored to the “three E’s” of eligibility: education, experience, and exams. Of course, each industry and profession has a different way of looking at how these factors relate and are weighted. Eligibility Paths and the...
Here at Heuristics, we always look forward to the annual I.C.E. Exchange conference, both as a chance to explore best practices in credentialing and as an opportunity to connect with our larger certification community. This year a contingent of the LearningBuilder...
Assessment-based certificate programs have emerged to fulfill an important need in workforce development. They bring together principles of instructional design, test development, and psychometrics to offer practitioners targeted and meaningful professional...
What is an Employer Voucher Program? Employer voucher programs are a collaboration with employers, one of your profession's major stakeholders. Certification fees provide the revenue to power a certification program. In the pursuit of certification, an individual...