Does your recertification or renewal program accept CE? If so, why not upstream your process and formalize a CE approval program? A CE approval program connects your community to relevant educational resources and creates the framework for your educational market's...
Communicating candidate progress hasn’t always been an expectation of certification programs. It hasn’t even always been possible. This was especially true in the age of PDF applications and paper forms. Of course, these were also the days of shoebox receipts for CE...
In the search for the right candidate management system or certification management software, organizations rightfully tend to focus on how a solution works. But…what about how it looks? Brand consistency across platforms is a way to create a top-notch end-user...
If you’ve automated communications for credential management in the past, you know they can be a great way to build candidate notifications and reminders into the certification process. That is, as long as they work. But what if they aren’t working in the way you had...
Everyone loves a deadline, right? Certification cycles comprise the time-based, date-based, and deadline-based dimensions of your program rules. Think of it as “what needs to be done by when.” Dates, cycles, and deadlines are some of certification management's...
In our experience working with certification programs, we have found that organizations primarily focus on creating a valid, reliable, and defensible assessment. The candidate journey, AKA the customer experience, can often be an afterthought. And yet, how an...
You’ve designed your assessment. You’ve partnered with a test vendor. As you prepare to launch your high-stakes certification exam, one big question remains: Does your certification software integrate with that test vendor? In other words, after you have determined...
In a perfect world, managing certification exam retake rules would be unnecessary: All of your candidates would pass their certification assessments with flying colors. In reality, "pobody’s nerfect!" Poor performance on one high-stakes exam shouldn’t mean that...
In certification management, one thing is almost always certain: There are multiple steps involved. Some of these steps are taken by applicants, some by staff or non-staff third parties, and some are taken by the system itself. “Certification management workflows” is...
Are you in constant communication with your certification community? It is a full-time job! Automating communications for professional certification programs can provide a solution that streamlines your notification process, but of course, those automations must still...