News you can use, from the industry’s most trusted software for certification, licensing, and accreditation.

How to Read the LearningBuilder Release Notes
We’re working all the time to make LearningBuilder better and better. Every few months, we collect these improvements and release a LearningBuilder update. We publish the LearningBuilder Release Notes on the Heuristics Blog so that you stay in the loop on what we’re...
Is AI for Certification Management REALLY the Answer?
Have AI tools for certification management been on your mind? Many certification programs are...
Ding! We’ve Got SMS Notifications
Candidates and applicants expect reminders about important dates and deadlines. However, we’ve...
The LearningBuilder Highlight Reel: 2024 in Review
As the New Year heralds a host of exciting future projects, we wanted to take a moment and look...
Certification “To-Dos” are Easy in a LearningBuilder Admin Queue
What’s a certainty faced by any certification management program? With applications comes...
(Non-Artificial) Intelligent Conversations from the 2024 I.C.E. Exchange
Every year, we look forward to the annual I.C.E. Exchange. It's a chance to get together with...
Introduction to LearningBuilder: Find Out What All the Fuss is About!
Are you looking at new technology for the new year? Is a new certification management system part...
The True Cost of Recertification: More than Just the Fee
When considering your recertification program design, have you factored in a certificant's true...
LearningBuilder 12.4: Release Notes
Release 12.4 - October 2024 Welcome to LearningBuilder version 12.4! If you’ve been counting...
How to Automate Communications for Certification Management
How are you currently handling your communications? If you could automate communications for...
Rules that Rule: From Candidate Handbook to Certification Management System
The LearningBuilder software implementation process is different from development projects you may...