Candidates and applicants expect reminders about important dates and deadlines. However, we’ve found that it can often be hard to get their attention! When keeping your community in the loop and on track with their submissions, why not maximize your odds by maximizing your messaging formats and mediums? With LearningBuilder, you can complement automated email communications with SMS notifications for certification management, making it a snap to meet your constituents where they’re at.
Boost Your Reminders with a Text
If you’re looking to increase responsiveness to your certification management CTAs, as well as grow your program through more effective engagement, especially in younger demographics, SMS notifications might be your answer. And we have the numbers to back that up! Check out this video to learn more about SMS notifications and how LearningBuilder manages them:
As you can see, SMS notifications can keep your certification processes flowing, help you reach your engagement goals, and even positively impact your bottom line. Plus, LearningBuilder makes SMS messages easy to incorporate into your holistic automated communications plan.
SMS Notifications + Email Notifications = All Bases Covered
LearningBuilder’s SMS notifications augment your automated email notifications. They are sent in tandem when triggered by system rules or user actions (or as an ad hoc one-off). Each SMS message includes the email’s subject line and a link to view the full notification on a user’s Communications History page. Need to see if your texts are going to the right place? A message queue report within LearningBuilder’s Reporting Module offers insights into deliverability.
Keep Communications in Compliance
As with automated email notifications, we keep your program in alignment with messaging regulations. Your end users must “opt-in” to receive text messages and may “opt-out” as they wish. The opt-in process satisfies all regulatory compliance requirements by identifying the purpose of the notifications, the expected frequency, the fact that data rates may apply, and how to opt-out in the future.
Are you interested in setting up automated notifications for your certification programs but not sure where to start? We can help you plan your communications using workflow diagrams. Then, you can let the system do the work!
Heuristic Solutions: Technology Partners in an Evolving Landscape
From communications platforms to remote work and education to the unmapped future, the only surety is change. We built LearningBuilder with the flexibility to adapt to changing needs, priorities, and technologies so that you can continue growing your program while nurturing your community, industry, and the public.
If you’d like to bring the SMS messaging option to your existing LearningBuilder implementation, use the Customer Support Portal to send a ticket and start the process. If you’re not a current LearningBuilder client, schedule a call with us to learn more about our automated communications capabilities and other certification management tools.
